General Terms and Conditions

General Terms and Conditions – Secret Desire

Dutch

By placing an order on SecretDesire.store, you agree to these General Terms and Conditions.

We strive to display all product information, images, and descriptions as accurately as possible. Minor deviations may occur.

All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated.

Payments are securely processed through recognized payment providers.

All orders are shipped in discreet packaging. Delivery times are indicative and may vary depending on destination and product availability.

In accordance with European consumer law, customers have a 14-day right of withdrawal. However, for reasons of health and hygiene, intimate products cannot be returned if the seal has been broken, the packaging opened, or the product used.

This includes, but is not limited to, vibrators, dildos, intimate stimulation products, and other personal wellness products.

If a product is delivered damaged or defective, the customer must contact us within 48 hours of receipt.

Secret Desire is not liable for indirect damages resulting from the use of our products.

Belgian law applies to all agreements.


English

By placing an order on SecretDesire.store, you agree to these Terms and Conditions.

We strive to provide accurate product descriptions, images, and information. Minor variations may occur.

All prices are displayed in Euro (€) and include applicable taxes unless otherwise stated.

Payments are securely processed through approved payment providers.

All orders are shipped in discreet packaging. Delivery times are estimates and may vary depending on destination and product availability.

In accordance with European consumer protection laws, customers have the right to withdraw from their purchase within 14 days. However, due to health protection and hygiene reasons, intimate products cannot be returned if the seal has been broken, the packaging has been opened, or the product has been used.

This includes, but is not limited to, vibrators, dildos, intimate stimulators, and personal wellness products.

If a product arrives damaged or defective, customers must contact us within 48 hours of delivery.

Secret Desire shall not be liable for indirect damages arising from the use of its products.

These Terms and Conditions are governed by Belgian law.


French

By placing an order on SecretDesire.store, you agree to these General Terms and Conditions.

We strive to provide accurate descriptions, images and information about our products. Slight variations may exist.

All prices are indicated in euros (€) and include applicable taxes unless otherwise stated.

Payments are securely processed by approved payment providers.

All orders are shipped in discreet packaging. Delivery times are indicative and may vary depending on the destination and product availability.

In accordance with European legislation, consumers have a 14-day right of withdrawal. However, for reasons of health protection and hygiene, intimate products cannot be returned if the seal has been broken, the packaging opened or the product used.

This rule applies in particular to vibrators, dildos, intimate stimulators and other personal wellness products.

Any damaged or defective product must be reported within 48 hours of receipt.

Secret Desire cannot be held responsible for indirect damages resulting from the use of its products.

These General Terms and Conditions are governed by Belgian law.


German

By placing an order on SecretDesire.store, you accept these General Terms and Conditions.

We strive to display all product descriptions, images and information correctly. Minor deviations may occur.

All prices are displayed in Euro (€) and include statutory taxes, unless otherwise stated.

Payments are securely processed via approved payment providers.

All orders are shipped in discreet packaging. Delivery times are approximate and may vary depending on destination and product availability.

In accordance with European consumer protection laws, customers have a 14-day right of withdrawal. However, for reasons of health and hygiene, intimate products cannot be returned if the seal has been removed, the packaging opened or the product used.

This applies in particular to vibrators, dildos, intimate stimulation products and personal wellness products.

Damaged or defective products must be reported within 48 hours of receipt.

Secret Desire is not liable for indirect damages resulting from the use of the products.

These General Terms and Conditions are governed by Belgian law.


Spanish

By placing an order on SecretDesire.store, you agree to these Terms and Conditions.

We strive to provide accurate descriptions, images and information about our products. However, slight variations may exist.

All prices are displayed in euros (€) and include applicable taxes, unless otherwise indicated.

Payments are processed securely through authorized payment providers.

All orders are shipped in discreet packaging. Delivery times are estimated and may vary depending on the destination and availability of products.

In accordance with European consumer protection legislation, customers have a 14-day right of withdrawal. However, for reasons of health and hygiene, intimate products cannot be returned if the seal has been broken, the packaging has been opened or the product has been used.

This includes, among others:

  • Vibrators
  • Dildos
  • Intimate stimulators
  • Personal wellness products

If a product arrives damaged or defective, the customer must contact us within 48 hours of receiving the order.

Secret Desire will not be responsible for indirect damages arising from the use of its products.

These Terms and Conditions are governed by Belgian law.

Secret Desire
Email: support@secretdesire.store
Website: secretdesire.store